Questions answered
Air Conditioning FAQ Valley View
Air conditioning questions come up on nearly every job in Valley View, so Valley View Air Conditioning has answered the twelve we hear most, covering pricing, licensing, availability and choosing between systems.
Aircon Answers From the Local Team Valley View Households Call First
Valley View Air Conditioning is a local, family-owned business with ten years on the tools across Greater Adelaide. The answers below are the plain versions we give on the phone, not sales copy. We work Valley View and its north-eastern neighbours every week.
Questions
Pricing and Quotes for Aircon Work
Money questions come first for most households, and they should. Here is how the figures work, and what you agree to before we begin:
What will the job cost before you start?
You get a fixed quote before any work starts, with no hourly rates and no bill shock, so the figure you approve on paper is the figure you pay.
Do you offer any discounts or finance?
Yes. New customers get $50 off first service, pensioners get a 10% pensioner discount, and Humm provides interest-free finance for larger jobs such as a full ducted replacement.
Do I pay anything before the quote is agreed?
No. We inspect the system, then put the fixed figure in writing before anyone lifts a tool, and repair-versus-replace options get priced at that same visit.
Questions
Emergency Call Outs and Availability
A dead system on a hot afternoon cannot wait, and older owners in particular should not be sitting through a heatwave in a brick home that holds the heat. The basics:
Do you attend call outs after hours?
Yes, we hold 24/7 emergency availability, and urgent issues get a Within-the-Hour Response where availability allows, which matters when a system dies mid-heatwave.
How quickly can you get to a breakdown?
Urgent breakdowns get a Within-the-Hour Response where availability allows, and planned work like an installation is booked into the next suitable window on our run.
Which suburbs do you cover?
We work Valley View and its neighbours Modbury, Modbury Heights, Hope Valley, Gilles Plains and Pooraka, so most north-eastern Adelaide households sit inside our regular run.
Questions
Licensing and Compliance for Cooling and Heating Work
Refrigerant is not a DIY substance, and the law is strict about who touches it. These answers cover our credentials and what they guarantee you:
Are you licensed to handle refrigerant?
Yes, we hold ARC Licence L162586, the RAC01 - Full Refrigeration and Air Conditioning Licence, which covers installation, service, decommissioning and refrigerant handling.
Is the workmanship guaranteed?
Every job carries the Lifetime Labour Warranty: if a fault occurs due to workmanship, the team returns and fixes it at no cost, and we are fully insured.
How long have you been working in the trade?
Ten years as a local, family-owned business working Greater Adelaide, backed by more than 500 five-star reviews from the households we have looked after.
Questions
Choosing a Split System, Ducted or Evaporative Setup
Plenty of homes here still run first-fit units from the original build-out, so system choice is a live question on many streets. The short versions:
Split or ducted for a 1960s brick-veneer home?
Most single-storey homes of that era take either: split system air conditioning suits one or two rooms, while ducted works if the roof cavity measures up, which we check on site.
Does evaporative cooling suit Adelaide homes?
Adelaide's dry heat is exactly what evaporative runs well in, and running costs stay low, but it needs windows open and does not heat, so winter warmth means reverse cycle or ducted gas heating.
How often should a system be cleaned?
Book an air conditioning clean yearly, ideally before summer, and evaporative units also need their pads, water feed and bleed-off checked at the start of each season.
Still Got an Aircon Question?
Ring (08) 8246 6290 and ask us directly. If your question is about a specific fault, our repairs page or the contact page will point you to the right next step, and we will give you a straight answer either way.
Talk to a local